Before adopting Next Project, Patching & Miller’s operations were hindered by fragmented systems and manual record-keeping. Critical tasks like invoicing were often delayed, with instances of billing occurring months after project completion due to oversight. The absence of a centralised document repository made compliance with the Golden Thread of information challenging, risking legal complications.
The implementation of Next Project marked a significant transformation. The platform’s intuitive interface allowed for seamless integration of various project management functions. The left-hand project list feature provided immediate insights into ongoing activities, while modules for work orders, variations, and invoicing streamlined previously cumbersome processes. Secure document storage facilitated easy upload, retrieval, and management of essential files, ensuring compliance and reducing the risk of lost information.
The onboarding process was smooth, supported by instructional videos and personalised training sessions. This ensured that the team could quickly adapt to the new system and maximise its benefits.
With Next Project, Patching & Miller transformed its project management approach, achieving greater efficiency, compliance, and operational control.